We know that life gets busy, so we wanted to make things a little bit easier for you. You’ll find a list of all the life insurance companies we work with below, as well as how to reach them and how to access your online portal.
If you need to get in touch with your insurer, you can do so by phone, email, regular mail, or fax. And if your insurer allows you to make changes to your policy online, you’ll be able to do so in your account.
Legal & General America
Legal & General America also does business as Banner Life and William Penn.
Fax: (301) 294-6960
Email: clientservice@bannerlife.com
Phone: (800) 638-8428 option 1
3275 Bennett Creek Avenue
Frederick, Maryland 21704
You can access your online portal here
Brighthouse Financial
Fax: (877) 246-8424
Phone: (800) 882-1292 option 2, then option 2
Mail:
Brighthouse Life Insurance Company
PO BOX 305073
Nashville TN 37230-5073
You can access your online portal here
Here’s a helpful guide to access your policy and make changes online
Corebridge Financial
Fax: (855) 601-1834
Email: client.service@aig.com
Phone: (800) 888-2452
Mail: PO Box 818016, Cleveland, OH 44181
Here’s a helpful guide to access your policy and make changes online
Foresters Financial
Fax: (877) 329-4631
Email: PGInforce@foresters.com
Phone: (800) 828-1540
Mail: PO Box 179 Buffalo, NY 14201-0179
You can access your online portal here
Here's a helpful video guide to access your policy on any device
Haven Life
Live chat: https://havenlife.com/contact
Email: help@havenlife.com
Phone: (855) 744-2836
You can access your online portal here
John Hancock
Email: Webmail@jhancock.com
Phone: (800) 732-5543
Mail:
John Hancock
30 Dan Road, STE 55979
Canton, MA 02021
You can access your online portal here
Lincoln Financial
Fax: (800) 819-1987
Email: CustServSupportTeam@LFG.com
Phone: (800) 487-1485 option 2
Mail:
Lincoln Financial
PO Box 21008
Greensboro, NC 27420-1008
You can access your online portal here
Mutual of Omaha
Fax: (402) 997-1906
Email: myclientservice@mutualofomaha.com
Phone: (800) 775-7894 option 3
Mail:
Mutual of Omaha
3300 Mutual of Omaha plaza
Omaha, NE 68175
You can access your online portal here
Pacific Life (Prime)
Fax: (866) 398-0467
Email: LYNclientService@PacificLife.com
Phone: (844) 276-5759, option 2
Mail:
Pacific Life
PO Box 42001
Lynchburg, VA 24506
You can access your online portal here
Pacific Life (Promise)
Fax: (844) 520-1618
Email: LYNCustomerService@PacificLife.com
Phone: (844) 276-5759 option 3
Mail:
Pacific Life
PO Box 42001
Lynchburg, VA 24506
You can access your online portal here
Principal
Fax: (866) 885-0390
Email: IndLifeService@exchange.principal.com
Phone: (800) 247-9988
Mail:
Principal
P.O. Box 10431
Des Moines, IA 50306
You can access your online portal here
Protective
Fax: (205) 268-3402
Email: Service@protective.com
Phone: (800) 866-9933
Mail:
Protective
PO Box 12687
Birmingham, AL 35202-6687
You can access your online portal here.
Here's a helpful guide to accessing your Protective policy and making changes.
Prudential
Fax: (215) 784-3624
Phone: (800) 782-5356 option 0
Mail:
Prudential
1600 Malone St
Millville, NJ 08332
You can access your online portal here
SBLI
Fax: (781) 994-4240
Email: records@sbli.com
Phone: (800) 694-7254
Mail:
SBLI
1 Linscott Road
Woburn, MA 01801
You can access your online portal here
Symetra
Fax: (866) 532-1361
Email: csmail@symetra.com
Phone: (800) 796-3872
Mail:
Symetra
777 108th Avenue NE Suite 1200
Bellevue, WA 98004
You can access your online portal here
Transamerica
Fax: (800) 297-9120
Email: TII.CustomerService@transamerica.com
Phone: (800) 852-4678
Mail:
Transamerica
6400 C Street SW
Cedar Rapids, IA 52499
You can access your online portal here