Swyfft home insurance review: Quick & personalized quotes
Swyfft uses advanced technology to gauge your property's risk and price quotes. But its coverage options and customer service leave little to be desired.
By
Pat HowardPat HowardManaging Editor & Licensed Home Insurance ExpertPat Howard is a licensed insurance expert and former managing editor at Policygenius. Pat has written extensively about the home insurance industry and his insights as a subject matter expert have appeared in several top tier publications, including The New York Times, The Wall Street Journal, CNBC, and Reuters. Pat has a bachelor's degree in journalism from Michigan State University.
Edited by
Colin LalleyColin LalleyContent Director, Home & Auto InsuranceColin Lalley is the content director for home and auto insurance at Policygenius, where he's been writing about insurance since 2015. His insights have been featured in Inc. Magazine, Betterment, Chime, Credit Seasame, Zola, and the Council for Disability Awareness.
Expert reviewedExpert reviewedThis article has been reviewed by a member of ourFinancial Review Council to ensure all sources, statistics, and claims meet the highest standard for accurate and unbiased advice.Learn more about oureditorial review process.
Our proprietary ratings methodology takes multiple factors into account, including customer satisfaction, cost, financial strength, and policy offerings. See the “Ratings methodology” section for more details.
3.5
AM Best rating
AM Best is a global credit rating agency that scores the financial strength of insurance companies on a scale from A++ (Superior) to D (Poor).
A-
Cost
Using a mix of internal and external rate data, we grade the cost of each insurance company's premiums on a scale from least expensive ($) to most expensive ($$$$$).
NA
The bottom line
Swyfft homeowners insurance is best for convenience, potentially low premiums, and those who don’t mind taking their chances on what is a relatively untested insurance company.
One thing we do know about Swyfft is that it uses cutting-edge technology and unique data sources to quickly and accurately assess the risk of a particular address. This means it can provide quotes in a fraction of the time as other companies. And because Swyfft is able to gauge your home’s risk with pinpoint accuracy, you may also see lower quoted premiums.
However, Swyfft has some work to do when it comes to policy options, website transparency, and customer complaints. It doesn’t provide much information about its coverage offerings or what sets it apart from other companies beyond its impressive tech capabilities. This, combined with its limited additional coverage options and a relatively strict underwriting appetite, means Swyfft may not be the best choice for homeowners with complicated coverage needs.
Offers up to $100,000 in blanket personal valuables coverage
Other than liability claims, prior losses don’t count against you
Optional sinkhole coverage
Cons
High number of customer complaints
Lack of industry reputation
Only available in 5 states
Basic coverages offered
Swyfft home insurance policies include these six basic coverages to safeguard your home, belongings, and personal liability.
Dwelling: Pays to rebuild or repair the structure of your home, such as the roof, floors, walls, built-in appliances, and any structures attached to the home.
Other structures: Pays to rebuild or repair additional structures on your property that aren’t attached to your home, like a detached garage or gardening shed.
Personal property: Covers the costs of repairing or replacing your personal belongings, such as furniture, clothes, electronics, and other possessions you own.
Loss of use: Helps cover the cost of hotel stays, restaurant meals, pet boarding costs, and other temporary living expenses while your house is being rebuilt or repaired after a covered loss.
Personal liability: Covers medical and legal expenses in the event you’re legally responsible for an accidental injury or property damage.
Medical payments: Pays for guests’ medical expenses if they’re injured in your home, regardless of who is at fault.
Additional coverages offered
Along with providing all of the standard home insurance coverages, Swyfft also offers the following optional coverage add-ons for an additional premium.
Additional replacement cost: Increases your dwelling coverage limit an additional 25% in case the cost of rebuilding your house is higher than expected.
Personal property replacement cost: If your belongings are stolen or damaged by a covered peril, this covers the cost of replacement or repairs without deducting depreciation from your claim payout. This coverage is automatically included in Swyfft home insurance policies.
Enhanced personal property: If you add this coverage, it protects items like golf carts, computers, and other personal items that may not otherwise be covered in your base policy.
Equipment breakdown: If your home appliances break down outside of a typically covered event, this would help in the repair or replacement of them.
Water backup: Covers up to $10,000 in repairs if your house is damaged due to water backing up and overflowing from your drain or a sewer line.
Identity theft: Up to $15,000 in coverage to cover the cost of everything from legal expenses to lost income while you recover your identity.
Sinkhole: Covers the cost of repairing or rebuilding your home if it’s damaged due to a sinkhole. A 10% policy deductible applies to this coverage.
Ordinance or law: This coverage helps with the costs if your home has to be adjusted to be brought up to specific local and legal codes. Swyfft offers anywhere from 25% to 50% in ordinance or law coverage.
Personal injury: This coverage protects you in the event of false arrest, wrongful eviction, or other events that may involve allegations that impact and impede your day-to-day life.
Ratings methodology
Price
3.8/5
Because Swyfft home insurance policies are underwritten by Clear Blue, Benchmark, and Rock Ridge Insurance companies and we don’t have data on those providers, we weren’t able to factor average premiums into Swyfft’s price rating. Instead, we based it on the six discounts it offers when you get a home insurance quote through Swyfft.
Customer experience
2.8/5
Swyfft wasn’t included in any of three J.D. Power studies that we factor into our customer experience rating, so we only considered the number of customer complaints it received from 2019 to 2021, according to the National Association of Insurance Commissioners (NAIC) National Complaint Index Report. According to the report, Swyfft received more than twice as many complaints as a comparable company of its size.
Coverage options
2.9/5
While Swyfft offers several highly coveted additional coverage options, like extended dwelling, equipment breakdown, and enhanced personal property coverage, it received an average coverage options rating due to its rather limited selection. Homeowners looking to get home, umbrella, and flood insurance all in one place, or a more comprehensive home insurance policy with guaranteed replacement cost dwelling coverage, will have to look elsewhere.
Financial strength
3.0/5
Swyfft isn’t rated by any of the “Big Three” rating agencies, so its financial strength rating takes into account the A- AM Best rating of two of the companies (Clear Blue and Rock Ridge Insurance) that underwrite and pay out Swyfft claims. Neither of these companies has ratings with S&P or Moody’s, but their relatively decent AM Best ratings means Swyfft home insurance policies have solid financial backing.
How much does Swyfft home insurance cost?
The cost of a homeowners insurance policy with Swyfft will depend on a variety of factors related to you and your house, such as:
Your home’s condition and age
Your home’s location
The number of discounts you’re eligible for
The amount of coverage you choose
Your credit score and claims history
Because Swyfft is such a small but tech-savvy company, it tends to be more strict than larger, more traditional insurers when it comes to how it evaluates risk. In other words, Swyfft is picky about the type of homes it’ll insure, and while that can be a challenge for those looking for insurance, it often means low rates for existing policyholders.
What discounts does Swyfft offer?
Save on Swyfft homeowners insurance by asking about the following policy discounts.
Alarm system and fire protective devices: If you have a theft or fire prevention device, like a centrally-monitored security system or fire alarm.
Sprinkler credit: If you have fire sprinklers installed in your home.
Smart water monitoring: If you install a water monitoring system that both detects and alerts you in the event of a plumbing leak.
Claims-free: If you go at least three years without filing a home insurance claim.
New home buyer: If you purchased your home either on the policy’s effective date or within 12 months of the policy going active.
Secured community: If you live in a gated, single-entry community.
Wind mitigation: If you pass a wind mitigation inspection or any other comparable inspection.
Building code effectiveness grade: This is based on the building code effectiveness of your community.
Compare home insurance quotes from Swyfft and other top insurers
Swyfft home insurance state availability
Swyfft homeowners insurance is currently only available in the following five states: Alabama, Florida, Massachusetts, New Jersey, and Texas.
What to expect with Swyfft home insurance
How to get a quote: Swyfft home insurance quotes are available online through Policygenius or Swyfft’s website.
Customer service options: Swyfft’s contact page provides two ways of getting in touch with its customer service team: through a “contact us” form where you state the reason for your inquiry, or by calling its general inquiry number at 855-479-9338.
How to file a claim: To file a Swyfft home insurance claim, you can do so entirely online — where you can report the loss, upload photos and documentation, and track it from beginning to end via an online claims portal. Swyfft also gives policyholders access to its direct repair network which eliminates the additional step of having to find your own contractor or repair professional.
How to cancel your policy: To cancel your Swyfft home insurance policy, you can do so through your Policygenius or Swyfft agent.
Swyfft vs. other home insurance companies
Compare Swyfft to similar homeowners insurance companies using the table below.
Swyfft earned a respectable 3.5 out of 5 rating with Policygenius, so we consider Swyfft to be a good home insurance provider. While it still has work to do in some areas, Swyfft’s future looks promising.
Is Swyfft AM Best rated?
While Swyfft itself isn’t AM Best rated, two of its underwriting companies (Clear Blue and Benchmark), have A- ratings with the insurance credit-rating agency. This means it has an “excellent” ability to pay out claims in the event of a disaster.
What is Swyfft’s homeowners insurance phone number?
To contact Swyfft’s home insurance department, call 855-479-9338.
Pat Howard is a licensed insurance expert and former managing editor at Policygenius. Pat has written extensively about the home insurance industry and his insights as a subject matter expert have appeared in several top tier publications, including The New York Times, The Wall Street Journal, CNBC, and Reuters. Pat has a bachelor's degree in journalism from Michigan State University.
Colin Lalley is the content director for home and auto insurance at Policygenius, where he's been writing about insurance since 2015. His insights have been featured in Inc. Magazine, Betterment, Chime, Credit Seasame, Zola, and the Council for Disability Awareness.
Ian Bloom, CFP®, RLP®, is a certified financial planner and a member of the Financial Review Council at Policygenius. Previously, he was a financial advisor at MetLife and MassMutual.
