How to cancel your whole life insurance policy

You can cancel a whole life insurance policy, but you usually pay a penalty and lose out on cash surrender value if you cancel in the first 10 years.

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Andrew HurstSenior Editor & Licensed Insurance ExpertAndrew Hurst is a former senior editor at Policygenius who has spent his entire career writing about life, disability, home, auto, and health insurance. His work has been featured in The New York Times, The Wall Street Journal, the Washington Post, Forbes, USA Today, NPR, Mic, Insurance Business Magazine, and Property Casualty 360.

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Antonio Ruiz-CamachoAntonio Ruiz-CamachoAssociate Content DirectorAntonio is a former associate content director who helped lead our life insurance and annuities editorial team at Policygenius. Previously, he was a senior director of content at Bankrate and CreditCards.com, as well as a principal writer covering personal finance at CNET.

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You can cancel your life insurance policy whenever you want. That said, there’s more to canceling a whole life insurance policy than a term life insurance policy. The cash value of whole insurance means you can’t just stop paying premiums and assume the policy will end.

Life insurance terms you should know
  • Beneficiaries: The people you name on your life insurance policy to receive the lump sum of money — also known as the death benefit — when you die.

  • Cash value: The portion of a permanent life insurance policy’s monetary value that grows tax-deferred over the life of the policy.

  • Death benefit: The amount of money the life insurance company will pay your beneficiaries when you die.

  • Face amount: The dollar amount, or death benefit, your beneficiaries receive if you die while your life insurance policy is active.

  • Insured: The person who is covered by the insurance policy.

  • Policy: The legal document that includes the terms and conditions of your life insurance contract.

  • Policyholder: The person who owns an insurance policy. Usually, this is the same person as the insured.

  • Permanent life insurance: A type of life insurance that lasts for the rest of your life and usually includes a cash value account.

  • Premium: The amount you pay your insurance company to keep your coverage active. Premiums are typically paid monthly or annually.

  • Riders: Add-ons to a life insurance policy that provide more robust coverage, sometimes for an extra cost.

  • Term life insurance: A life insurance policy that lasts for a set number of years before it expires. If you die before the term is up, your beneficiaries receive a death benefit.

  • Underwriting: The process where an insurance company evaluates the risk of insuring you and determines your final rate.

To cancel your whole life insurance coverage, start by calling your insurance company. Your options will depend on how long you’ve had your policy, how your insurer handles missed payments, and your cash value amount.

Learn how to cancel a term life insurance policy

Key takeaways

  • You keep the cash surrender value of the policy, minus fees, when you cancel whole life insurance.

  • You’ll pay high penalties and are unlikely to get any money back if you cancel within the first 10 years of owning a whole life policy.

  • The cash you receive is untaxed unless it exceeds the amount you paid toward your cash value.

When can you cancel a whole life insurance policy?

You can cancel a whole life insurance policy at any time, but you’ll face penalties if you cancel during the first few years of your coverage, called the surrender period. Surrender periods can last up to 10 years or even longer, but it depends on the insurance company.

The penalty amount and how much of your cash value you keep depends on how long you’ve owned your whole life policy and the cash value amount you’ve accumulated. 

Canceling during the surrender period

The surrender period covers the first few years of your policy and has different cancellation rules than the rest of the policy’s lifespan.

Some insurers won’t return any cash value amount if you surrender your policy during the surrender period. Most insurers also charge steep surrender fees during this time to recoup their expenses from selling and setting up the life insurance policy.

Canceling after the surrender period

After the surrender period, it’s more likely that you’ll keep some of your cash value earnings, but you could still pay surrender charges.

Insurers typically reduce the surrender fee once a year over the first decade the policy is active, meaning if your surrender penalty is equal to 10% of your annual premium in year one, it might be 9% in year two, down to 1% in year 10, and 0% after that. Surrender fees are listed in your policy contract. 

What is the cash surrender value?

When you cancel your whole life policy and take the cash value, the amount you walk away with is called the cash surrender value. Generally, the longer you’ve owned the policy, the higher its cash surrender value.

How to calculate the cash surrender value

Even if you cancel several years into your whole life insurance policy, its cash surrender value will be lower than its cash value amount. Your cash surrender value is your current cash value minus any fees associated with maintaining your policy. 

Your insurance agent can share the exact fees for your policy and help you calculate the cash surrender value.

Is the cash surrender value taxable?

If the cash surrender amount you receive is higher than the cost basis of the policy, you’ll be taxed on the amount over the cost basis.

The cost basis is how much you’ve paid into the cash value through your premiums. You or your insurer can calculate your policy’s cost basis by calculating how much you’ve paid into your cash value, then subtracting:

  • Agent commissions or administrative fees covered by your premiums

  • Cash you’ve already withdrawn from the account

  • Dividends paid to you by your insurance company 

Talk to a tax professional for clarification on how taxes will affect your specific situation.

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What happens if you stop paying whole life insurance premiums?

If you stop paying your whole life premiums, your insurer will offer you nonforfeiture options or apply one by default. This is different than what happens with term life insurance, which simply ends when you stop paying premiums.

Nonforfeiture options allow you to stop paying premiums but still get some value out of your policy. Common nonforfeiture options are:

  • Cancel the policy and cash out. You take the cash surrender value and forfeit future coverage. This option is often applied by default.

  • Keep the death benefit for a shorter term. Your cash value goes toward buying a term life policy with the same death benefit. Also known as extended term life insurance, this means you’ll lose coverage when your term ends.

  • Take a reduced paid-up option. You no longer owe premiums and you keep your whole life insurance policy, but with a reduced death benefit.

These nonforfeiture rules are mainly meant for policy owners who miss payments but still want to hang on to some part of their policy. But even if you plan to cancel your insurance policy entirely, it’s still worth asking your insurer about nonforfeiture to understand all of your options.  

Alternatives to canceling whole life insurance

If your main reason for canceling your whole life insurance is the high premiums, lowering your death benefit or choosing a nonforfeiture option are the least complicated ways to reduce your costs.

If you want to cancel your policy to access your cash value there are ways to do so without giving up your coverage, but they all come with caveats.

  • Withdraw from the cash value amount. Doing this can reduce your death benefit and insurers often treat it as a loan.

  • Take a loan against the cash value. You’re essentially borrowing from yourself, but your insurer will still charge interest. Your policy can lapse if you fail to pay it back.

  • Sell the policy to a life settlement group. The option to sell your policy is typically available to older policy owners who are expected to live another five to 10 years.

Take the time to review all of your options carefully. Life insurance loans and life settlements are rarely the best way for most people to get extra cash.

You have more choices — and therefore more variables to consider — when you want to cancel whole life insurance. Begin the process by contacting your insurance company or broker so that a licensed professional can help you make the right decision.

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Author

Andrew Hurst is a former senior editor at Policygenius who has spent his entire career writing about life, disability, home, auto, and health insurance. His work has been featured in The New York Times, The Wall Street Journal, the Washington Post, Forbes, USA Today, NPR, Mic, Insurance Business Magazine, and Property Casualty 360.

Editor

Antonio is a former associate content director who helped lead our life insurance and annuities editorial team at Policygenius. Previously, he was a senior director of content at Bankrate and CreditCards.com, as well as a principal writer covering personal finance at CNET.

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