Haven Life life insurance review: No longer accepting applications
As of January 2024, Haven Life is no longer accepting applications, and existing policies will be serviced by MassMutual.
By
Logan SachonLogan SachonSenior Managing Editor, Life Insurance & ResearchLogan Sachon is a former senior managing editor of life insurance and research at Policygenius. As a journalist, her work has appeared in The Guardian, Business Insider, CNN Money, BuzzFeed, Money Under 30, VICE, New York Magazine, and elsewhere.
Edited by
Adam MorganAdam MorganEditorial DirectorAdam Morgan is a former editorial director at Policygenius who led the editorial team. Previously, he led editorial teams matrixed across multiple financial publications at Red Ventures — including Bankrate, NextAdvisor, Million Mile Secrets, and others. As a journalist, his work has appeared in Esquire, Scientific American, The Guardian, Los Angeles Times, and elsewhere.
Our proprietary ratings methodology takes multiple factors into account, including customer satisfaction, cost, financial strength, and policy offerings. See the “Ratings methodology” section for more details.
4.3
AM Best rating
AM Best is a global credit rating agency that scores the financial strength of insurance companies on a scale from A++ (Superior) to D (Poor).
A++
Cost
Using a mix of internal and external rate data, we grade the cost of each insurance company's premiums on a scale from least expensive ($) to most expensive ($$$$$).
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The bottom line
As of January 3, 2024, Haven Life is no longer accepting life insurance applications. Existing Haven Life policies will be serviced by its parent company, MassMutual.
Note: This review includes information about Haven Life's policies that were sold before 2024. Our rating is based on the company's most recent financial strength and customer experience scores.
Not available to people over age 64 (age 55 for Haven Simple)
Haven Simple not available in DE, SD, ND, or NY
Basic coverages offered
Term life insurance: Haven Life offered two types of term life insurance. Haven Term was traditional term life insurance available to people age 20 to 64 for terms of 10, 15, 20, 25, and 30 years with coverage up to $3 million. Haven Simple was a no-medical exam term life policy available to people age 20 to 55 for terms of 5, 10, 15, and 20 years with coverage up to $1 million.
Additional coverages offered
Accelerated death benefit rider: The common ADB rider was included at no additional cost and lets you access a portion of your policy’s death benefit if you are terminally ill.
Haven Life Plus rider: This rider included access to “Plus Benefits,” including a digital will, pharmacy discounts, fitness app discounts, and more.
Ratings methodology
Price
3.3/5
Our price rating scale compares insurance companies’ life insurance rates for a sample $1 million 20-year term policy for a 35-year-old female non-smoker with a Standard Plus health classification. The quote we got from Haven Life puts it in the third most-expensive category based on our rating system.
Customer experience
5.0/5
Our customer experience scale uses data from the National Association of Insurance Commissioners (NAIC) complaint index. MassMutual, the company that issues coverage for Haven Life, has a score of 0.03 which means it receives fewer complaints than expected for a company of its size. (That number would be 1.0.)
Transparency
4.1/5
Our transparency rating scale measures how easily shoppers and policyholders can find information about an insurer on its website. Haven Life gets points for having clear contact information and a support hub. It also gets points for having policy details posted. But it loses points for not having average rates clearly posted outside of its quoting tool.
Financial strength
4.9/5
We determine financial strength ratings using three industry-renowned credit rating agencies: A.M. Best, Standard & Poor’s, and Moody’s. MassMutual, the company that owns Haven Life and underwrites its policies, received an A++, AA+, and Aa3, respectively.
A closer look at Haven Life
Note: As of 2024, Haven Life is no longer accepting life insurance applications. The information below was written about their previous products when they were still available.
Who is Haven Life best for?
Haven Life was best for young adults with clear health histories who were looking to get coverage without a medical exam.
What makes Haven Life unique?
Haven Life was unique in that it was a startup insurance company that is owned by and issues policies from MassMutual, a highly-rated legacy insurance company. Also, unlike most insurance companies that offer various permanent life policies, Haven Life only offered term coverage.
Who should consider a different life insurance company?
People in their 50s and 60s would have likely find their best rates elsewhere, and people age 65 and older will need to look elsewhere to get covered at any rate. A good place to start is our list of the best life insurance companies for seniors.
Haven Life life insurance rates
Haven Life did not publish its life insurance rates.
Haven Life’s history, reputation, and social responsibility
Haven Life was founded in 2015 as a digital offshoot of MassMutual, which wholly owns the company and underwrites its life insurance policies. [1]
The company sells term life insurance and does not offer permanent policies. In 2018, it introduced Haven Life Plus, a rider that offers policyholders a suite of perks including online wills, pharmacy discounts, and access to fitness apps. [2]
On January 3, 2024, Haven Life stopped accepting life insurance applications. Existing policies will be serviced by its parent company, MassMutual.
Haven Life in the news
In June 2022, Haven Life partnered with Kinly, a digital bank designed for Black Americans, to make its products available on the Kinly mobile app. (Coverager)
In October 2021, Haven Life partnered with Trust & Will to offer online wills to its policyholders through its Haven Plus rider. (PR Newswire)
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Haven Life vs. other life insurance companies
Compare Haven Life to similar life insurance companies using the table below.
Policygenius uses external sources, including government data, industry studies, and reputable news organizations to supplement proprietary marketplace data and internal expertise. Learn more about how we use and vet external sources as part of oureditorial standards.
Logan Sachon is a former senior managing editor of life insurance and research at Policygenius. As a journalist, her work has appeared in The Guardian, Business Insider, CNN Money, BuzzFeed, Money Under 30, VICE, New York Magazine, and elsewhere.
Adam Morgan is a former editorial director at Policygenius who led the editorial team. Previously, he led editorial teams matrixed across multiple financial publications at Red Ventures — including Bankrate, NextAdvisor, Million Mile Secrets, and others. As a journalist, his work has appeared in Esquire, Scientific American, The Guardian, Los Angeles Times, and elsewhere.
